About Budget Insurance
Budget Insurance was founded in 1998 in order to provide short term insurance policies with budget premiums, as the name implies. Budget is part of the large Telesure Group, which also controls many other insurance companies, including: 1st for Women, Auto and General, Unity Insurance, Virgin Money Insurance, Dial Direct Insurance, Prosper and Virseker. According to the company website, Budget Insurance is part of an international financial services group that includes Budget Holdings and the BLG Group. This financial services group is represented in South Africa by Telesure. The head of Budget Insurance South Africa is T. J. Creamer.
Budget Insurance Contact Details
Budget Insurance is located at Auto & General Park, 1 Telesure Lane, Riverglen, Dainfern, as are many other Telesure companies. You can find their website at www.budgetinsurance.co.za, and their email address is email@example.com. If you wish to contact the company by phone their number is 0860 25 25 46 for new customers interested in policies, and 0860 10 46 06 for existing customers.
Which Services Do Budget Insurance Provide?
Budget Insurance provide a range of short term insurance policies covering many different areas. They supply life, vehicle, business, building and portable possessions policies as well as household insurance.
Household Insurance With Budget
Budget Insurance offer a comprehensive home contents insurance policy that includes the following features:
- Coverage for loss of or damage to both household contents and your personal possessions;
- Policy covers loss or damage due to flood, fire, lightening, power surges, explosions, storms, overflowing or burst geysers/pipes/equipment, break in, theft, and malicious damage (such as vandalism, for example);
- Garden furniture and stolen washing are also covered in the policy;
- Food spoiled due to a freezer breaking or a power outage is covered;
- There is the possibility to choose different coverage amounts for your householders liability cover, with R5 million, R10 million and R20 million coverage options.
Additionally, Budget Insurance also offers some optional add ons that you may choose to add to your basic household insurance policies. The available options are:
- Coverage should you or your partner die during a fire or home break in;
- Householder liability (with different coverage amounts, as mentioned above);
- Coverage for employee's belongings as long as there is evidence of a break in;
- Liability coverage in case a domestic employee dies or is injured in your home;
- Tenants liability.
You can read more about What is household insurance and why do you need it in this website.
How Do Customers Rate Budget Insurance?
The website Hellopeter, which lets customers review service companies, has 1188 reports about Budget Insurance posted over the last year. Of these reports, 783 were complimentary, giving Budget Insurance a 66% positive rating, meaning Budget got twice as many compliments as complaints. The negative reviews received centered mostly around response times and claim pay outs, which are the two areas where Budget could use some improvements. However, all reviews did have feedback from a Budget representative, indicating that customer service is important to the company.
How User Friendly is the Budget Website?
In general, the Budget Insurance website was a very user friendly experience. Information was easy to find, and the policy options were for the most part explained in clear, easy to understand language. We would like to see an explanation of the different kinds of liability (householders and tenant liability, for example), which we feel would make shopping easier though. Other than that small point, Budget make finding out more about their policies a simple experience, which novice insurance shoppers are sure to appreciate.
Budget Insurance in Summary
Budget Insurance, part of the huge Telesure Group, provides a full household contents insurance policy with the option of adding more coverage if necessary. Customer reviews for the company are relatively good compared to many other insurance companies that we've reviewed, with Budget getting a 66% positive rating. However, you can't only base your insurance decisions on the experience of others, it is important that you review quotes from different companies in order to find out which policy is going to be best for your needs. In order to help you do this you can click on the banner above or on the top right of the home page and you'll receive up to 9 insurance quotes for free.
Main subject: Budget Insurance