About Hippo Insurance
Hippo Insurance is not a traditional insurance company, rather they are an aggregator site. This means that they offer comparison quotes from different insurance companies, allowing consumers to compare offers from different insurers. Hippo Insurance is part of the large Telesure Group, which includes many other insurance companies such as Prosper, Auto and General, Dial Direct, First for Women, Unity and Budget Insurance. The website is run by Hippo Comparative Services, which was set up in 1979. The company is headed by Leon Vermaak, J.W. Wilken and T.J. Creamer.
Hippo Insurance Quotes in the News
In 2013 the Enforcement Committee of the Financial Services Board fined Hippo Insurance for withholding information from customers. As mentioned above, Hippo Insurance is part of the Telesure Group, and the Enforcement Committee claimed that all quotes on the site were from other Telesure companies and that Hippo was not making this clear to customers. The Hippo Insurance website does now include the logos of several non-Telesure companies, although it's not clear whether or not quotes from these companies will be given to customers, or if Telesure companies won't be given priority. This problem may have been solved, however it does make little business sense for Hippo to offer quotes from non-Telesure insurers, something that shoppers may want to keep in mind.
Where is Hippo Insurance Located?
You will find the headquarters of Hippo Insurance along with those of most other Telesure companies at Auto and General Park, 1 Telesure Lane, Riverglen, Dainfern 2191.
Types of Hippo Quotes
Consumers can get a Hippo insurance quote for a range of insurance services, including: vehicle, life, health, business and household insurance. Hippo also offer quotes for other financial services (such as home financing), as well as for accommodation and travel.
Household Insurance with Hippo Insurance
Getting a Hippo Insurance quote for home contents insurance is relatively simple. You'll be asked to fill in a short form with your contact details and a few questions about your home contents. Hippo Insurance will then contact you with a list of quotes from different companies so you can choose the best and most financially viable policy. You will be asked the following information about your home:
- The approximate value of your possessions (since this will determine how much your premiums will be);
- How long you have lived at your present address;
- If you have ever had a break in at your present address;
- If you have a working home alarm system.
Hippo Insurance will use this information to ensure that you're getting quotes that are appropriate for your needs.
How Are Customer Reviews for Hippo Insurance?
The consumer review website Hellopeter shows 59 reviews of Hippo Insurance posted over the last twelve months. Of these, almost two thirds (38) are compliments, mostly about Hippo's customer service. There are, of course, some complaints, though all these have been responded to by a Hippo Insurance representative. It must be remembered, however, that Hippo do not provide insurance services themselves. If you're considering signing an insurance policy it is important that you check reviews for the insurance company that will be supplying your policy (you can do that easily by checking out list of insurance companies). The majority of customers do seem satisfied with their Hippo Insurance quote service, however.
How User Friendly is hippo.co.za?
Overall, the Hippo Insurance website was a very user friendly experience. The site is divided up into different pages for different insurance services, and a simple click on the kind of insurance you want brings you to the form that you need to fill out. Hippo also provides customers with FAQ pages, meaning it's easy to get more information about different kinds of policies. The only real problem that we had is that some of the text is quite small, but this is easy to improve, and for most consumers shouldn't be a real problem.
Hippo Insurance in Conclusion
Hippo Insurance is a website that offers quotes from different insurers for consumers to compare. As part of the Telesure Group it is not clear whether Hippo Insurance quotes come from only Telesure companies or if Telesure companies are given priority. The process of getting a Hippo Insurance quote is simple, thanks to a well designed website, and consumer reviews of the quote service are relatively good. Of course, it's always a good idea to get as many quotes as possible when insurance shopping, and it must be remembered that Hippo does not represent all South African insurers. Applying for quotes from different companies will enable you to get a clear picture of what your options are.
Main subject: Hippo Insurance