Mua Insurance was founded more than twenty years ago to offer short term insurance solutions to high net worth individuals. Mua are a niche company, and in order to be insured you must have a minimum net worth. The company also underwrites (financially backs) insurance policies from Auto and General. Mua are a subsidiary of the Hannover Reinsurance Company. The current managing director of Mua is Christelle Fourie.
Where is Mua Located?
Mua's Cape Town offices are located at Edison Square, Block A and B, Corner of Edison Way and Century Avenue, Century City. There is also a mailing address, which is: P.O. Box 84, Century City 7446. Additionally, the company has offices in Johannesburg and Durban.
Which Services Do Mua Provide?
Mua provide short term insurance solutions for vehicles, classic cars, watercraft and household insurance. They also offer designer insurance, which is tailored specifically to your needs as a client.
Home Contents Insurance with Mua
Mua Executive Home Insurance is a policy that insures your whole home. That means that it contains elements of both buildings insurance and home contents insurance. Mua policies are flexible, and features will depend on what exactly you need as a client. However, some of the features that you can expect are:
- An excess waiver if you are over the age of 55;
- Flexible coverage for what you need;
- Full coverage for accidental damage to either buildings or home contents;
- Personal luggage is covered wherever you travel;
- Subsidence and landslip coverage;
- Home contents can be covered even if the items are not being kept at your home address (for items in storage, for example);
- 24 hour helpline for both home and road assistance;
- Coverage for extermination of mice, bees and other pests;
- A discount if you have not made a claim for three or more years;
- R30 million of personal liability insurance (in case you should be sued).
Be aware that Mua have a minimum value that they will cover. For a Mua policy your assets must be worth at least R3 million, and your home contents must be worth a minimum of R750,000.
How Are Customer Reviews for Mua?
The consumer review website Hellopeter lists only 4 reviews concerning Mua from the last twelve months. This is low number compared to other insurance companies we've received. The small number of reviews could be either because Mua is a niche insurer or because of the fact that customers are happy with their service – seeing how people usually tend to only write up compliants and don't usually spend time writing compliments. Of the reviews that were listed, these were negative. A Mua representative replied to every review showing that the company definitely cares about customers opinions. Given low number of reviews, we really can't judge accurately how consumers feel about the company.
How User Friendly is the Mua Website?
We found the Mua website to be very user friendly. It's easy to navigate, and there are simple overviews of each kind of policy. Even though Mua's policies are designed based around customer needs (meaning features vary by your needs), Mua still provides a list of the kind of features you can expect. All in all, we have nothing negative to say about the site. Mua has done a great job of providing potential customers with all the information they will need to make a good decision.
Mua in a Nutshell
Mua offer comprehensive household insurance that includes both buildings and home contents insurance. They are a niche insurer though, and only insure individuals with a high net worth. Given low number of consumer reviews, we feel it's unfair to judge Mua based on these reviews. However, you will want to get quotes from as many companies as possible. Mua are not the only company that insure high net worth individuals, and it's only by comparing quotes that you'll know you're getting the best policy for your needs.
Main subject: Mua